Our expertise in delivering computer and IT support services to leading organizations. Our team at Pico Computers, Coimbatore, successfully executed a complete printer servicing and maintenance task at Amazon’s Coimbatore office.

Project Objective

The objective was to ensure the smooth, uninterrupted functioning of high-volume office printers that were facing frequent breakdowns. Issues included:

  • Paper jams during bulk printing
  • Ink smudging and blurred outputs
  • Slow printing speed affecting workflow
  • Printer connectivity issues with multiple systems

The aim was to restore the printers to full performance with minimal downtime and maximum reliability.

Scope of Work

🔍 Pre-Service Inspection & Diagnosis

A detailed inspection was carried out to identify the underlying issues. Our team examined hardware, cartridges, drivers, and network configurations.

🧰 Professional Printer Servicing

  • Cleaning and calibration of internal parts
  • Replacement of worn rollers and faulty cartridges
  • Removal of paper jam residues and dust particles
  • Firmware and driver updates for smoother performance

📑 Documentation & Reporting

A complete service report was prepared, noting the condition of the printer, work performed, and preventive care recommendations for the client’s IT team.

Key Features

 ✅ Skilled Troubleshooting & Repair

Our certified technicians applied industry best practices to diagnose and resolve both hardware and software issues.

✅ Safe Handling of IT Equipment

Sensitive printer components were serviced carefully to avoid damage, ensuring long-term reliability.

✅ Quick Turnaround Time

The entire servicing process was completed within a few hours, reducing downtime and allowing Amazon’s staff to resume work immediately.

✅ Preventive Maintenance

Guidelines and best practices were shared with the Amazon team to avoid recurring issues and extend printer lifespan.

Why Clients Trust Pico Computers

✔️ End-to-end IT and computer servicing solutions

✔️ Skilled, verified technicians with corporate service experience

✔️ Affordable and transparent pricing

✔️ Quick response and on-site support across Coimbatore